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  1. brookiej

    SIP UUI info to IP handset display.

    Thanks again for your reply. The 3rd party IVR is now sending the SIP message as you said and I can see this in the TraceSM but I cannot get the uui-info key to work. Is there any way of proving the UUI message is reaching the CM/IP phone? One other question...... once we have this working is...
  2. brookiej

    SIP UUI info to IP handset display.

    Thanks for the reply, I have requested the IVR provider modifies the header and changes to Hex. Once this is done, what is the best way to configure the UUI message to display on the Avaya Handset? Thanks Again
  3. brookiej

    SIP UUI info to IP handset display.

    Hi, I am trying to integrate a 3rd party IVR to a CM 6.3 via Session Manager 6.3, all call routing is working fine but the customer would like to display some additional data from the IVR on the IP handset display. I can see the data being sent from the IVR in the UUI (x-user-to-user-info)...

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