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thanks it was a bad card!

handsets

I have a client with a nortel cics reporting low volume on all extensions.....any ideas? Thanks

thanks! i'll try that when I go.

when I set the date and time in programing mode after a period of 24 hours it will go from May 11 2020 to August 7 ? Any help would be appreciated!

I went on a call yesterday that had a nortel mics. Receptionist told me the building had a power issue overnight and the system had lost programing. I recycled the system and reprogramed it and all seemed to be good. Then about 2hrs later she emailed and said it was back to the way it was when...

Everything worked great! Thanks

How do I find what extension the general MB is on? Al

Thanks for your help I have passed it along to the end user and she will try it tonight!

Hello, I have a client with a nortel call pilot 100 that needs to open the general mb remotely from home. any ideas are welcome!

By the way this is a basic ip office & VM system. Thanks

yes I made the recorded announcement in the auto attendant. When a customer calls in they get the recording,then there is a small delay and the call is transferred to extension 10.I don't want it to transfer at all. Thanks for your help!

THE CLIENT WANTS A RECORDING ONLY UPON THE AUTO ATTENDANT ANSWERING. I HAVE EVERYTHING SET UP BUT WHEN YOU CALL AND THE RECORDING FINISHES IT TRANSFERS IMMEDIATELY TO EXTENSION 10 AND RINGS INDEFINITELY ?? ANY HELP IS WELCOMED!!

Thanks for your help! I found my problem in the user and extension tables in system manager (duplications on one) my bad sorry!

I am having a problem with a IP office 500 RL9.5 setup. we are using 9611g tel sets. The customer moved some sets around. when I get there 2 out of 3 were synced up when I try to assign ext 221 to one it steals ext 217 id and leaves 217 unproprable....I tried different programing ideas to no...

all worked fine ! thanks

I think I understand now! Thanks Curly, AL

This is when a incoming call is coming in from people are calling line 1.

ok what I did was assign the general mb 10 to ext 23. When you call in it answers on the 6th ring (with the ring delay set on 4 on ext 23) also the recording says at first MB not initialized although I was able to record a message on it?????? any help would be appreciated!

thank you! i'll try it next week. al6