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So here's the update. Avaya says it's the UC Mod. I have replaced the UC Mod. I'll let you know how it goes.

CCU, and system power supply? So are we saying swap out the entire 500V2 Chassis?

Do I need to leave a laptop connected with sys mon running on it to collect the data?

I checked the power. Already on a stable UPS. Pretty sure that's not the issue. It doesn't happen the same time or day every week. I'm not sure what options to check in sys mon?

Avaya IP Office Reboots. Cold Start, System Reboot shows in the Control Unit Audit. It's happening about once a week. Random times. Version 9.0.3.0 build 941. Analog trunks, Digital phones, PRI for interconnect to 2 other phone system for 4 digit dialing and LD trunks. UC mod with VM Pro. The...

They are true PRI's, No truck alarms. The issue is too intermittent to isolate to one PRI or the other.

Both ends hear choppy. I'm checking the switch ports to see if anything has changed. Auto was what was set when we configured them.

This site does very little internal dialing. I have never had a report of issues with internal calls.

Sorry for not saying. I have 2 PRI's. I have confirmed G.711 is the top selected under my Codecs tab of my System page.

I have an Avaya IP Office 8.1 with VM Pro. 80+ IP phones connected to Avaya POE switches. Data a voice are kept separate for the most part. We have noticed intermittently that incoming calls cut out. Even some voice mail recordings record the clipping. Anyone have any suggestions?