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- Users: Peacerradiogirltek
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Avaya Incoming Calls Dropping During Calls
Our company has thousands WAH agents using receiving incoming calls through Avaya system and had reported that during the calls the customert hear them and they cant hear the customer leads to calls dropping, what can we do fix the issue?- Peacerradiogirltek
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
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Incoming Calls Through Avaya System -Calls Dropping While On Calls With Customers
I work for a company doing tech/customer service support. We work off a flash drive on rave desktop along with logging on to Citrix from home and once loaded we receive incoming calls through Avaya/soft phone system. Recently while on with customers, customers will say they cant hear me and...- Peacerradiogirltek
- Thread
- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
