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Hello there. I've been working with SIP extensions on IPO only since R11. Now I've got a R10 IP500 system that I need to setup a SIP extension but the password field doesn't show in the extension form. This is true for both Manager and Web Manager. And yet, if I try to create an H.323...

Well, it's not working in my setup. This is a Windows 10 Pro Spanish ISO. Maybe the Spanish ISO has issues. I've seen several issues with (usually path-related issues) with the Spanish ISO that haven't seen with the US English ISO. Thank you both for your input. ;-) Cheers

@Westi Nah, it ain't working. -locale:en-US is working on Manager, but it's not working on VMPro client. And I've just reinstalled VMPro client, in case there was any corruption or something else. No clue. It's weird because on a PC that has regional settings set up with English UK, I can change...

@sizbut It's not working with VMPro's client. I've just set "...voicemailpro.exe -locale:en-US" and the darned thing still opens up in Spanish instead of English. @IPGuru Yes, it does automagically set the language to the locale of the PC. That may be good for 90% of the technicians I know. But...

Cool! Thanks sizbut. BTW, anything similar for SSA? I'm not gonna ask for Monitor because I'm quite sure that Monitor is only available in English. But having the hability to start SSA in English instead of the system's regional settings would be cool. TIA Cheers

Hi there. I know that changing Manager's shortcut to include "manager.exe -locale:xx-XX". Is there some way of doing the same to VMPro's client? Thanks in advance. Cheers

Ok, I just managed to work around the issue by adding an entry in the dialplan analysis for 'ext' instead of 'aar' and by adding an entry in the uniform dialplan for 'aar'. But still, I might still need to access the SMI for something else and I would really like to purge the /var/log in order...

Hi there. TLDR: /var/log is full and since we are not root, we can't purge some big files in order to restart and be able to log into the SMI. Is there any way we can purge the logs ourselves without involving Avaya in such an old unsupported system? Now, a bit of background: We are currently...

Hi Westi. Thanks for clearing that up. It's a shame that IPO still doesn't have a way to specify which codecs to use and in which case they should be used. CM does this with network regions and codec sets. Very simple. I just thought IPO Locations could be used for that... IPO still has a veeery...

@sizbut Hi there. Yes, I've always pictured "allow DMP" exactly that in that way, as in try to use DMP. I guess no one can force DMP. DMP simply is allowed or not. When not allowed, we are forcing all calls to use VCM resource even if DMP would be available. But in this case it seems very...

Yes, Westi. This can be reproduced with whichever extensions I want. I can make 10 calls from ext. 101 to ext. 102. Roughly, 5 calls will go through VCM and the other half will do DMP. How could I get evidence on why this is happening? What specific System Monitor filters/trace options should I...

Hi there. I don't know when Locations were added to IPO. It seems to be a somewhat recent addition. Like, probably since R9 or R10. How can I use Locations? For what purpose was this added to the system? I see these can be added to the extensions and to the trunks. But what for? I was hoping...

Hello, == TLDR == Roughly half of the calls on this customer PBX are routing via VCM and the other half routing via direct media path for no apparent reason. == Now some more details == One of these days, while looking at SSA, we detected that most calls were being routed via the VCM. Which...

Okay. An update. I went back to the WebManager and pressed both Regenerate buttons. First the one on the top. Let it finish and give me back control. And then the one on the bottom. This time it said IT was going to restart all services on the server. I had a green light so I let it restart...

Nah, there's something fishy going on with my server. Went back to check the VIEW button and the certificate is gone back to expiry in september 2023. I'm going to regenerate right now, under the web management. Here it says there's the need for a service restart. But it doesn't explain if...

Yes, this is a server edition. A virtual server edition, actually. I'll arrange for a scheduled reboot and will let you know how it goes. Thanks for the tips. Cheers

I've just restarted the WebManager service from the command line of the server and still no good... Could it be that I need to restart the whole server...? Cheers

Yes, that certificate. When I press the VIEW button I can see that the certificate already has an expiry date of 2026. But, when I open the web browser again and point it to https://ipo_ip_address:7070 I still get an information stating that the certificate is expired. And when I get more info...

By the way. It says it needs to restart a service in order for the newly created CA certificate to be imported into the IPO trusted certificate store. Which service is that? And do I need to restart it manually or does the system take care of that for me? TIA Cheers

Hi Westi, Well, I've done that already. But I still see a certificate that expired in September... Tried it both from Manager under Security and also from the Web Management. Same outcome. What could I be doing wrong, here? Cheers