This might be a long shot but did you phone provider turn the other two outward facing DID's to centrex lines? Try dialing 9 then 9 again then the number. If that works call your provider.
On the extension that's having the issue when you plug in the other 2420 that has the working redial into it and hit redial does it work? if it does the 2420 might just have a faulty redial button. If it doesn't though check the extension's settings in ASA and check to make sure you have it set...
We've looked at AVST,Microsoft and Aura(Which is the Avaya Solution) the lowest cost solution was Avaya's Aura by far. Licenses are the biggest cost of the system overall but it's end of year so you could probably get discounts on all sorts of Avaya stuff.
Hello everyone,
I've began working at a University 6 years ago as a student worker. When I started we had a very outdated Avaya Definity G3 and recently upgraded it to a Hybrid system running a Gateway 450, CM6 with the old cabinet tied in via a Media Processor board. My question is in...
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