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Hi Brian - That formula has worked and returned 193 records (showing as Others only)and discarded everything else. Thank you very much for your help !! Martyn

Hi Brian - Thanks for your help and time. Still having issues, I got rid of the order groups, added your formula in and tried selecting "others" from the Select Expert but when I refresh the total count of tickets is different from the original report. The report should displays 237...

Morning All - Need some help on Crystal please; I have created a report which has 4 Groups in the Group Expert. Groups are in sequence below.... Country (market) Service Type. (Incident or Request) Business Categorisation. (In Specified order showing Brand Marketing, Commercial Marketing...

Many Thanks for this

Hi There - Can you help me please; Looking for a formula in crystal 11 to show the following, Looking to run a report to show list of change requests. Scheduled Start date = current date plus next 10 days (changes planned in the future) So if I ran the report on 1st Dec it would show all...

Formula works - thank you very much !!

Morning All - Im looking for a Formula please that will show the statuses of our Incidents recorded as the following please; Closed = Resolved Cancelled= Resolved Assigned = In Progress Pending = Pending Resolved = Resolved In Progress = In Progress Any help would be appreciated as alaways...

Hi Pete - I did wonder why it was showing 9 rather than 7 days...thanks once again

Hi Pete - Thanks for this formula, it worked, many thanks for your help

Hi there , I am using Crystal 11 and would like a formula please to show the following between two dates; If difference between the submit date (01/05/2014) and Implementation date (04/05/2014) is 7 days or less then show records, if greater than 7 days please ignore. Im new to this so any...