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  1. tripplanningmom

    Missed customer pre-payment/down payment

    On the last day of the month (Wednesday) I applied a payment to an invoice per the notes in the job that the customer "prepaid in full". I updated the batch that the invoice was in. Today, I had a sales slip in my inbox. It had the prepayment on it. These usually get applied to accounts...
  2. tripplanningmom

    credit card returns

    It's better to do a credit memo. Lists are so much easier to follow than paragraph so here you go: 1. Go back into the service job the original purchase was applied to. 2. Change the status to WPK 3. Make a note explaining why the credit is being granted (i.e. merchandise return) and...

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