Hi All,
I'm looking for how to get the "Application by agent" report, as the report "Skillset by agent"
I do not see the possibility of this report or others in the performance agent.
CCMA_6.0_SU_08 4/27/2010 0:43:25 AM
CCMA_6.0_SUS_0801 4/27/2010 0:52:23 AM
Thank you for your help
Regards...
Hi,
I use CCM V6.
I have multi-users (multiple login)
is there a way to know who has made changes to the skillsets of agents?
thank you for your help
Regards,
Slashio
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