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Use the directory mailbox reporting ..in reports on call pilot. This will allow you to see what extn has been assigned the mailbox. None. Doesn't exist. Only modified to hide names. Reboot has been done a few times recently since the skillset was unconfigured and deleted for other various...

No alternative users assigned to any mailbox, let alone this one. The mailbox was created automatically when I initialized a skillset but unconfiguring and disabling the skillset did not unconfigure or disable the mailbox and now the skillset is unable to use this extension. I can log into the...

BCM 450 Version 60.3.0 OS 6.1 Is there any other information that would help? I'd really like to use the 2553 DN. Our other two are 2551 and 2552 and having them together makes management easier. Even then I'd still like to remove this old mailbox.

Hi All, I've searched and cannot find the solution here. Some backstory, I created 3 skillsets. 1 of those skillsets I had to unconfigure and kill no problem that was done. Now I need that 3rd skillset again so I set it up with the same extension, 2253, and now the system says there is already...

I apologize if I am not posting this in the right spot. I am a computer guy, not a phone guy, but I some how ended up with this on my plate and it's driving me crazy. I've searched all over and cannot find anything. I welcome any suggestions and will answer any questions I am missing here. BCM...