THANKS! This worked great. For those following along, I wanted to fill in some details:
To do this, go to System Program --> Central Tel Program, then select the extension you want to program. The lines will light up: solid means ring, slow flash means delayed ring, fast flash means off. Do...
So if I understand correctly, the ringers are set to OFF during the DAY mode (which will be set at night). Then the phones are added to the Night Service group so that they will ring during the NIGHT mode (which will be set during the day).
I'll let you know how it goes!
Hi, I feel like such a noob on this but I'm quite new to the Avaya system.
We have incoming calls that ring on all active extensions. Mostly our receptionist picks up but if she is busy them someone else picks up. We have auto attendant set up to pick up after 4 rings.
We would like to set...
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