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- Users: kalashnikov118
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Ghost calls to 911 - NOT a misdial!
The phone in question was in use for over a year without issue. I don't see how a PLAR could have been configured and then go away after a power cycle. The behavior certainly seems like a PLAR though.- kalashnikov118
- Post #5
- Forum: Cisco: Call Manager
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Ghost calls to 911 - NOT a misdial!
I feel like it's a bug in the phone firmware. Maybe the first call to 911 was an actual mis-dial and the subsequent calls were the result of a buffer not clearing. The TAC engineer didn't seem real enthused about chasing this down any further, as the log certainly looked like someone with...- kalashnikov118
- Post #3
- Forum: Cisco: Call Manager
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Best Practice: How Often To Reboot Your Call Manager (both Pub & Sub) ???
TAC has told me to only reboot CUCM etc for a specific reason. However, I have found that if I don't reboot CUCM and UCCX every Sunday night UCCX WILL eventually go down. Last time it was the trigger for one of the call centers went unregistered and wouldn't come back. TAC deleted it and...- kalashnikov118
- Post #5
- Forum: Cisco: Call Manager
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Ghost calls to 911 - NOT a misdial!
We are running a call manager 8.5 and CER 8.5. Last week we had an incident where local 911 was calling us back saying that they were getting repeated dead air calls from one of our offices. Site security was getting the emails from CER and responding but the staff member at the extension in...- kalashnikov118
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- Replies: 7
- Forum: Cisco: Call Manager
