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  1. austkain

    Options for moving forward from my current helpdesk job

    Hi guys, thanks for your generous advice and responses on my post. I appreciate it a lot. @tcsbiz, I'll be interested in management but I feel I'll be better off in development or handling technical issues rather than bigger scheme of things. @johnherman, I'm doing level 2 support for our...
  2. austkain

    Options for moving forward from my current helpdesk job

    Hi guys, I'm Kain, 26 years old, living in Sydney, Australia. I need some help in deciding my future employment options and approach. My highest qualification: Masters Degree in Information Technology from Sydney. Experience: I'm currently doing full-time Level 2 Helpdesk support job at a...

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