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  1. groundwork0

    cs1000 and Call Pilot-msg waiting light not working on all phones(1120)

    Hi, HELP!! Our Techs had to do a hard reboot Tuesday, Dec. 16, on our Call Pilot Voice Mail 2.0 system because it was not responding. We have a CS1000 Nortel 5.0 PBX system. After the hard reboot the message waiting lamps are not lite on all phones(1120E). Also, as an administrator, I can...
  2. groundwork0

    NPR624 and NPR 326

    Hi Guys, Help!!! I am receiving these messages NPR624 and NPR 326 when I tried to enable a card in the MGC cabinet. This is an analog card for faxes on a VOIP CS1000 server. What do these messages mean? This card is used for faxes. I am typing disc 24 1 2, stat 24 1 2. It is showing...
  3. groundwork0

    Record of deleted messages

    Is there anyway that I can get a record of deleted voice mail messages on a DID number from the Call Pilot Voice Mail system version 5.5? The PBX is the Nortel CS1000 version 5.5. Thank you, Diane Wingo Groundwork0
  4. groundwork0

    Avaya Model B159 Polycom device

    My customer has a Nortel CS1000 VOIP server 5.5. We are using an Avaya Model-B159 Polycom analog device for teleconference purposes in a large conference room. This device is on a MGC card/analog TN on the CS1000 server. In the morning when she dials the conference number by depressing the...
  5. groundwork0

    Fax machines-Can not fax to 800 or 877 numbers

    Hi Everybody, Need your help desperately. I have a Nortel Cs1000 VOIP Version 5 and none of the fax lines can send to 800 or 877 numbers. We dial 9+1 area code and 7 digit number to send faxes. This works but not if you sending to an 800 or 877 number. There are different types of fax...
  6. groundwork0

    cs1000-VOIP-Version 5 - Call Pilot Version 5

    Hi Everyone, I need to build a phantom number which is a three digit number,975, on the cs1000 server. This number is in my service directory number table for the auto attendant. The 7 digit POTS number is 313 579-4925. I am using the last 3 digits of the number which is 975 because I have a...
  7. groundwork0

    CS1000-VOIP-Version 5 - Call Pilot Version 5

    Please, please help. Is there any company or indiviual that would be willing to conduct diagnostics via VPN on my CS1000 and Call Pilot both version 5 switch/server? I also need a Tech or somemone to assist me on the day of cut and beyond. The tentatively date is 5/29/13. One of the problems I...
  8. groundwork0

    CS1000-VOIP-Version 5 - Call Server IP and TFTP Server addresses

    Help!! On CS1000 Version 5 -What load would I go into to find the Call Server and TFTP server IP addresses on CS1000 Version5? Thank you, Groundwork0
  9. groundwork0

    CS1000-VOIP-Version 5- DID numbers - using the last 3 digits of the DID number for DN.(internal )

    Hi, Help,Help!! I am new at the Telecom Administrator position. Customer has a CS1000-Version 5 Nortel/Avaya VOIP system. He wants 3 digit dialing for all users, internally. There are about 70 users who have DID numbers. I have programmed all the DID users with the last 3 digits of the DID...

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