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Pccsipoffice, I have made sure no extensions have call forward like you said, etc. etc. etc. Set lines to answer no. When I test I do not hear the company greeting, I hear nothing then am disconnected.

Type and version of software is N*Flash 2.0.10 (sorry bout that and thanks curlycord for the heads up). Have tried suggestions so far without the success we we are looking for. Our company greeting ask folks to call back during regular hours (which are stated) or leave a message at the tone...

I believe it Flash Voice Mail (VM)

Sorry bout that allworxguy and thanks for your help. So now in F982 I have changed atdt to (none) and in F983 have change the Greeting Table #1 atdt to (none). Not sure if this is where I was supposed to remove the dn. Haven't tried to remove the GDM recording yest, but still am getting the...

Would rather fix this problem, than undo the fix for the problem yesterday and have that problem back. But thanks for your help.

Somehow managing our Nortel Norstar system landed on me like Dorothy's house! Am trying to get our phone system to behave how it used to behave after making one change yesterday. Would like to have system after 6 unanswered rings (no matter what time of day, etc.) to go to the company...