Search results for query: *

All sorted now - used the Grp Presence to allow users to leave the ring group and a call forward back in to the ring grp if they are away from desks and a call is direct to the extension instead of getting a busy tone. Cheers for the help

Ok - So I have tried that and it works great for the ring group. So if all members of the group are in a meeting and a call is received in to the ring grp in will transfer to a mobile. However if a call is placed to the direct extension it just gives an engaged tone and doesn't go to a mobile...

Hi - I have tried it on Terminal Termianl cascade and Circular etc and it acts the same way. Current - COS Ringing Delay Ring Timer 10 No Answer Recall Timer 17 Ringing Line Select No Ringing Timer 180 Current Ring Grp settings...

Hi - Apologies Release level: 8.0 SP3 PR1 Active software load: 14.0.3.22 So I have tried with the ring grp having an overflow point which is a speed dial to a mobile. When you dial the ring grp number the first phone is hit, as soon as there is no answer the 2nd in the grp rings once and...

Hi - I have a small ring group set up where a certain option from the IVR will transfer a caller in to the ring grp (4 members in this). If all the members are in a meeting they want this to go to an on call mobile. I have tried various different options but cant seem to get this to work...

Hi There We are still having issues getting the Data to update on the wallboard. Actions so far Reboot of CMS server Current state is Stop wallboards successfully Start wallboards Error message walld_s not in Custom Reports: real-time menu Wallboards remain totally blank ie no fields lit...

Hi There smokinjoe2938's I have now done the following Out of hours Stopped and Restarted CMS which got the wallboard back to showing Data and also when I ran the Stop/Start on the wallboards from CMS it all looked ok ( ie whe starting Wallboard did not get Error message walld_s not in Custom...

smokingjoe, thanks for reply, the wallboards are run from the CMS Server, will arrange a reboot out of hours.

Currently having issues with wallboards not displaying Data after we had a network issue, After the network came back up ( CMS server was effected ) the Wallboards where not updating ie The Data was frozen at the time network failed I tried Stop and Start of wallboards but still not updating...

Hi Matt I agree with you been like this for years now, so no big deal but was more from interest ( never take a drum apart to see what makes the noise LOL ), anyway tomorrow I will be connecting 4 of these ccts to a Server with ISDN i/f cards ( no details as yet to make of server etc ) which...

Hi Matt made the changes you highlighted but still not working dialing the TAC the TRQM message on the ISDX has changed as below though . I also tried different combinations of Calling Number - Delete: Insert: Numbering Format:pub-unk Thanks Steve 04/02/13 12:19:26 > 0410 - 08...

Hi Both Firstly many thanks for the feedback, firstly Fataldata, I have tried changing the Number Format on the Lucent and this makes no difference, Matt 7902516 is a correct number on the Isdx . Not sure if I explained myself correctly but I can dial over the circuits both ways with no issues...

Hi There I have an ISDX CLI I/F connected to a Lucent DS1 I/F set up as a 30 Channel Q931 all is working well with calls routing both ways using routing patterns. I can,t seem to use the Dial access Code eg 116 on the Lucent ie get a Denial Event when I list Trace Tac 116. If I connect 2 DS1...