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allworxguy...you are the man as well!!! my phone system is now working just as i wanted it. cheers for all the help and advice :-)

spot on multimedium!!! the handset now works perfectly. it's a shame that i can't use the handset. i'm just going to laugh my socks off when someone in the office tries to answer my phone with an unconnected handset :-) again, many thanks for all your input. paul.

thanks for all your responses to my issue. first thing this morning, i changed over the headset/handset connections but unfortunately this didn't work. the lifter did it's job as usual but both the handset and the receiver weren't able to connect. it's a real shame that i can't overcome this...

thanks for the button pressing twice suggestion but that doesn't cure the problem. as for the auto/manual handsfree suggestion, would anyone know how to disable auto handsfree on this phone? i'm looking at the phone's manual as I type but am struggling to find a way of disabling this function.

Hi all. I've recently purchased a wireless headset and lifter for my Norstar M7310 office phone at work. The headset works well with only one small problem. I can answer calls with the headset via the lifter system but when I hang up using the headset button, the phone activates the handfree...