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Thanks Reusser, I tried that as well and no luck.

Thanks Stanley, we tried that, there is setting for both the display and information IE character, unfortunately didn't fix it.

Hawks, I have not, I've been through all levels of Avaya support and AT&T/cisco support but everyone say's it's not their problem, caller ID information leaves the cisco switch on the PRI channel with full info, when the PRI TDMI card receives it on the CS1000 it's missing the first letter...

Sorry to be so late in following up on this post, I was on vacation and then I had a terrible time getting the AT&T engineer assigned to the ticket back on the phone for troubleshooting. We did some further testing, we use an AT&T managed router for internet and phone service, two PRI's come...

Thanks Reusser, that worked! Here is what I get after enabling msgi for the DCH DCH 21 IMSG SETUP REF 00008785 CH 4 1 TOD 11:00:46 CK DC242D34 HEADER:2F 01 00 35 08 02 07 85 05 BCAP:04 03 80 90 A2 CHID:18 03 A9 83 01 DISP:28 0F 57 49 52 45 4C 45 53 53 20 43 41 4C 4C 45 52...

I tried the commands but I'm not getting anything on screen, I'm using Putty to cslogin to the Signalling server, is there a command to send the output there while I enable the msgi? I don't have anything hooked up for the tty. thanks, nick

Forgot to mention, internal caller ID displays correctly, the issue is only with external caller ID information. thanks, nick

I've run into an odd Caller ID display issue and was hoping to get some help. I recently installed two new circuits for our phone system, after the install though the caller ID information is being truncated on the phones, specifically the first letter, always. So if I receive a call from a...