We had a customer switch vendors recently and now when you dial a number that is ringing to a PRI the Esna Message Server is not hearing dial tone. The system in question had a number RCF'd to a number on the PRI. This number is speed called to a number on another node that rings into the...
Have a customer that would like the CallerID Name to display on the top of a 5330 phone but the number to display on the Multicall key. Currently names shows on both.
System is a vUCC System on MAS 5.1
vMCD 6.0 SP 2
Lines are SIP.
Second question is a UCA question. Ver 6.0 SP1. Customer...
I am installing a small 5000 network (3 nodes) which I have done hundreds of times before. The is on Version 6.0 software. Two nodes, A&B are on private 10.x.x.x networks and the third node, C is on a public network. The two nodes on the private networks are working fine. The third node, C...
Thank you for the replies. The analog phones do show the prime for the ring group number. The sets also do show called ID when dialed directly is it possible if the clip mode is changed in the analog setup that this could change what is displayed when the ring group is dialed? Currently I...
I have a situation where we have a ring group programmed with a few analog extensions. Internal callers call this ring group that is answered by one of the analog phones. The desire is for the analog phone to receive caller ID when the phone rings so if needed they can locate where the call...
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