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Unexpected Office closure message help.
Pure genius tgolds! Thanks. I will absolutely look into implementing this. Any way around having to physically be in the building to Log the "Out of service agent in". I can connect remotely no problem. Sometimes with heavy snow we close before work even starts.- Tunnelmath
- Post #3
- Forum: Nortel: Symposium call center solutions
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Unexpected Office closure message help.
We use a CS1000 / Avaya Symposium system for call flow. Currently, holiday messages kick in automatically. We also have 2 seconds of recorded silence in place in all 10 lines. During an unexpected office closure, we must manually dial in and record each unique message alerting callers of a...- Tunnelmath
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- Replies: 4
- Forum: Nortel: Symposium call center solutions
