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  1. rjpiggott

    Mitel 5000 Call deflection

    Hi, The versatility has a feature called network deflect. It's an ISDN service so it's found under System programming - ISDN - Line programming. When an incoming call is received by the system it bounces an instruction back to the exchange to forward the call onto the number that is programmed...
  2. rjpiggott

    Mitel 5000 Call deflection

    Hi Guys i'm hoping you can help me out... We switched from a BT Versatility to a Mitel 5000 system with 2 ISDN BRI Channels (4 lines) inbound. We used a network deflect service within the old BT System to enable call diversion without using 2 of the channels (1 in, 1 out) and tying up half the...

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