Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. TheresaWilliams

    Determining Skillset Of Calls Returned To Queue-Symposium

    Good morning....Does anyone know if there is a report or how to identify the skillset of calls returned to queue? The only place I can find it is call by call stats but since we are returning over 450 calls per month to queue this can become very difficult and time consuming. Thank you!

Part and Inventory Search

Back
Top