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  1. wMitel

    Handset resetting randomly

    i've had that happen to me a few times on different locations. you've already done one part: replace the phone. you are about the to do the second part: poe switch. the last one is a bit tricky, and this happened to me just recetly: faulty wiring. just my two cents.
  2. wMitel

    incoming calls to ivr via-sip: external calls work, internal calls don't

    we recently purchased sip licesnses for a trial version of an IVR system. and so far it works...for external incoming calls only. here's i think is what's happening on external calls (please forgive me if i explain this erroneously, i am new to this): - external calls come from our pri -...

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