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  1. jimsotz

    Partner ACS line connection problem

    Well the fix was short-lived and the lines are dead again Monday morning. Unplugging/replugging the module does not work now. And so I am sending it in to Metroline for repairs. I did a manual back-up of all programming to the card beforehand. I can't help but feel there is a simple solution...
  2. jimsotz

    Partner ACS line connection problem

    I pulled the processing unit out of the 5 slot enclosure and reinserted it and strangely it now seems to work. Maybe it will be short-lived but we shall see. Any ideas why this would happen?
  3. jimsotz

    Partner ACS line connection problem

    Do you think it is worth it to pay Metroline $150 + shipping to repair it or am I better off getting a refurbished one for ~$500?
  4. jimsotz

    Partner ACS line connection problem

    Did all that and it still doesn't work. Can it be repaired? Who could do this?
  5. jimsotz

    Partner ACS line connection problem

    Our Partner ACS R1.0 system receives incoming calls but they cannot be answered on any phone line and they go to voice mail. Also there is no dial tone on any line for outgoing calls, just a hissing. Trunk lines are all fine when checked independently of the system so it is not a phone company...

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