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  1. yuckypants

    How to configure a DID to ring on a different softkey

    Wow - this is great information! Thanks to you both. I think a phantom DM would be my best bet (considering my needs and usage.) Though, this solution is very straightforward, it's also fairly complex, as I'm still quite green with this telco system. I have a feeling I'm just going to tell...
  2. yuckypants

    How to configure a DID to ring on a different softkey

    phoneguy & Multimedium: Thank you both - you gave just enough info for me to figure it out! Assigning the target line was fairly straightforward, but I didn't know which line was assigned to what ext or DID. So I did a little more research using this link and this link and was able to get my...
  3. yuckypants

    How to configure a DID to ring on a different softkey

    Thanks Multimedium - that definitely helps. I'll take a look at it and report back here.
  4. yuckypants

    How to configure a DID to ring on a different softkey

    Hello all, I received some tremendous help from this forum in the past, and hopefully can again. I have a user's phone that is configured to answer multiple lines. All are configured correctly, with the exception of one - an outside direct inward dialing (DID) line. This one rings on the main...
  5. yuckypants

    Norstar Night Mode

    Correct, no one at 243 (it's in our server room and is designed for this purpose only.) Initially, we wanted the caller to hear a vm message before being transferred to a live person. However, an outside client was concerned with the number of steps required to talk to a live person. Rather than...
  6. yuckypants

    Norstar Night Mode

    Interesting. I will check into it. Thank you VERY much for your help and your quick responses. I will report back with the outcome.
  7. yuckypants

    Norstar Night Mode

    I have one company with 5 analog lines, another with 2, and another with just one. Do the additional lines on each consume the entirety of the AA tables?
  8. yuckypants

    Norstar Night Mode

    Outstanding - VM ver# 4.0.04C 243 is a physical set. It's not set to forward 24/7, the caller will have to actually dial the desired ext. (in this case, 273.) If the ext isn't entered during the vm, the caller will be forced to leave a message in X243's mb. Currently, user at X273 is checking...
  9. yuckypants

    Norstar Night Mode

    Outside 800#: 855 123 4567 Inside DID#: 909 123 4567 (X243) Inside ext: 273 Current settings: Caller dials 800#. 800# rings DID 909 123 4567 (X243) Caller hears vm on 243, dials *273 as instructed during message Transferred call rings X273 The original idea behind it was to have a caller...
  10. yuckypants

    Norstar Night Mode

    Hello everyone. I have a question that I hope can be answered. First my setup: I have an 800 # that points to an internal DID line. The caller hits vm and during the message, is instructed to dial * and the extension to talk to someone (in this case it's *273). A buffer is left during the...

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