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Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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Auto Logout CCX Agent
Does anyone know if there is a way to Automatically log out an Agent that is logged into CAD and has been in a NOT READY state for X amount of time? Any help with this would be much appreciated. Thanks Mike Cisco Application Administration - 7.0(1)SR04ES06_Build060 Package: Cisco...- thormj1
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- Replies: 1
- Forum: Cisco: Intelligent Contact Management (ICM)
