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  1. MisterAloha

    WHEN I RUN THE IBER.CFG IT ALWAYS EXIT THE PROGRAM AND KEEP EXITING FILE ON TMP FOLDER

    Inspect the debout.YYYYMMDD.## file on the terminal to find the reason for the restart.
  2. MisterAloha

    Overtime Calculations for Aloha POS and Tipped employees

    See http://www.tek-tips.com/viewthread.cfm?qid=1720342&tmac=fav&val=1,1720342#post which has the same question. Aloha seems to be calculating overtime incorrectly for tipped employees. It should be the overtime calculation on the standard minimum wage minus the tip credit. How do I get Aloha to...
  3. MisterAloha

    Command Center Site Health Agent

    Command Center does health monitoring (backlight time, magstripe reads, etc) so it's probably for that. I believe some of the options only work for Radiant hardware devices.
  4. MisterAloha

    Aloha and EMV Cards

    If you aren't implementing a solution that supports both chip/signature & chip/pin, it may be worth waiting since you'll still be responsible for chargebacks on chip/pin cards if they are ran as chip/signature. Also, given how expensive EMV is to implement, I'm not sure it's worth a full...
  5. MisterAloha

    Using a scanner in Aloha

    This works: http://www.barcodesinc.com/ncr/part-2356-6701-0000.htm I think NCR lists it as a Real Scan 4209. It is USB interface and no key upgrade is required since it inputs as a keyboard. You do need to scan a QR code to program it to the correct settings.
  6. MisterAloha

    Suggested gratuity on checks (Aloha)

    Thanks AlohaRoss. I tried $S, but unfortunately it seems to use gross sales so things like comps and promos don't affect the tip percentage and this can cause guest confusion. You'd think there would be a way to calculate the tip suggestions based on the check total and nothing else. This...
  7. MisterAloha

    Suggested gratuity on checks (Aloha)

    Has anyone else seen problems with this? We set this up as a test at our company and customers/employees have complained because the tip suggestions don't include food items ordered ToGo, which is non-tippable, or comps that are set to be included in tippable sales. Is there a way to simply...
  8. MisterAloha

    Spooling a couple of times a day, everyday

    Have you inspected debout.edc in %iberdir%\tmp to see what is happening with the software at the time of the outage? When in doubt, debout. That's my motto!
  9. MisterAloha

    Aloha - Command to grind past 7 days at EOD

    Thanks. We have a vb script that seems to be working. We are hoping to upgrade POS soon though so that we don't have to depend on it.
  10. MisterAloha

    Aloha - Command to grind past 7 days at EOD

    TS 6.5.23 is the version exhibiting the no grind after editing punches. Yes, I think it's better in the newer versions.
  11. MisterAloha

    Aloha - Command to grind past 7 days at EOD

    Thanks dauphin2. Other aloha utilities for reporting use the /days switch, but it doesn't work with grind. Wouldn't that have been nice?
  12. MisterAloha

    Aloha - Command to grind past 7 days at EOD

    I am looking for a simple way to grind the past 7 days at EOD. A similar request was made in http://www.tek-tips.com/viewthread.cfm?qid=1527920 but I don't see the commands listed. I was hoping grind.exe would have a switch built in for this, such as "grind /date -7", but that doesn't seem to...

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