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Hello everybody, I want to disconnect the call after an announcement, if there are more than 10 calls waiting in a two call center sites but the following configuration doesn't work. I am watching a report in CM Supervisor that shows me sometimes 11 or 12 calls waiting: 02 goto step 32...

Good morning, How many time Avaya CM Supervisor keep calls to hunt-groups by default?. I am doing a report from August to today and It is not showing calls of August and September. Thanks in advance

Hello, Actuallly, I am working with Avaya Communication Manager ver. 6. I'd like gaining the official Avaya certification for communication manager. Could anybody please specify what would be the most suitable certification for administration and support?. Anybody has information with the...

Good morning, I have a digital Polycom SoundStation2 configured in Nortel CS1000 PBX and only in one external number you hear echo from one of the sides of the conference. It was configured as a 2616, then I tried to configure like 2009 and 3904 but nothing of that solved the problem...

You don't understand my english or what you don't understand.

Thank you for you reply whykap. I don't have UCCX server, so the rest of the questions don't matter. Do you say that I need UCCX server for your work experience?. Being sincere it sounds me very strange

Hello everydoby. I'd like to deploy five hundred phones created with BULK and then use TAPS to register phones by final users. I know make the BAT file but I don't know how to configure TAPS in CUCM 8.5 I'm following this Cisco document but I have several doubts...

I solved the problem. I tried to do a txt file without the default bat template.

I typed all from the begining like whykap and now I get other error: Insert Phones - Specific Details Begin Time : 12/03/2013 09:50:46 Query : Insert Phones in /common/bps/csvfiles/phones/insert/specific/6921_MAD_Anabel_Segura.txt Failure Details : MAC Address/Device Name Error...

I get the same error as before with a csv file

Only changing the extension from txt to csv?.

The file, as you can see in the first post, is a txt file. Insert Phones in /common/bps/csvfiles/phones/insert/specific/6921_MAD_Anabel_Segura.txt I don't understand your question.

I created a new file with a new format and now I have other different error: Insert Phones - Specific Details Begin Time : 11/20/2013 17:13:53 Query : Insert Phones in /common/bps/csvfiles/phones/insert/specific/6921_MAD_Anabel_Segura.txt Failure Details : MAC Address/Device Name Error...

Hi everybody. I'm trying to add phones with a file created by me with the following format: MAC ADDRESS,DESCRIPTION,DEVICE POOL,CSS,LOCATION,NETWORK LOCALE,MEDIA RESOURCE GROUP LIST,SOFTKEY TEMPLATE,ROUTE PARTITION,DESCRIPTION,LINE CSS,PHONE BUTTON TEMPLATE...

Thank you sbcsu I wait for your colleague idea.

Hi everybody. I have a phone Siemens Openstage 40 SIP which doesn't boot. I mean that is why it was donwloading and installing new firmware or something seemed and then I unplugged the electricity cable. Now, the screen is blank, showing nothing. I tried to perform a factory reset pressing...

Ok, I already know. It's impossible. Thanks.

Hello. I have a TN UNEQ where I am trying to copy a new phone but I can't. When I type: ld 20 REQ: cpy 1 TYPE: 3902 TN 0 0 3 11 3902 TN 0 0 7 7 I get the next error: SCH0126 Station type conflicts with existing card. For example: In LD 11, the craftperson has attempted to provision a...

Hi. I found the mismatch configration and now it works: Calling Party Presentation: Default in the interface E-1 of the gateway.

Hi everybody. I need to configure not show calling number to PSTN in some DN's, Cisco model phone 6921. I use CUCM 8.5 and a gateway 2821 configured in MGCP. After look for it more than a week and do some tests I can't get it. - My configurations: 1- I deleted external phone mask in...