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Say that your inbound and outbound stop working, what would be some good steps to take before you call your service provider? I assume monitoring your cube and CUCM.... but what might be the best practice advise? Regards,

Hi everyone, I am new to Cisco and new to SIP trunking after 20 years of working on Avaya. I am looking for suggestions on best practice procedures to monitor our SIP trunk environment. Best regards,

After running the ccsip messages debug and confirming our ip rtcp settings. router(config)#ip rtcp report interval 60000 router(config)#gateway router(config-gateway)#timer receive-rtcp 5 I opened a ticket with our SIP vendor uploaded the debug traces to convince the vendor to look at their...

I just wanted to update you all, after running a debug it appears the our service provider is dropping the call after 60 seconds. We will now open a ticket with them and I will update this post when we get this resolved.

Thank you so much gnrlash4life.

No I have not but I will do that next. I am kind of new to Cisco after 20 years with Avaya.....would this be through the real time monitoring tool?

b1-4431-a#show run Building configuration... Current configuration : 7830 bytes ! ! Last configuration change at 12:38:32 PDT Fri May 24 2019 by hardyr ! NVRAM config last updated at 15:57:34 PDT Tue May 28 2019 by hardyr ! version 15.5 no service pad service tcp-keepalives-in service...

System version: 11.5.1.14900-11 Hi everyone, We are having trouble with external calls dropping while leaving a message in unity voicemail. We have tested with internal calls and it works correctly or as designed. We are using SIP trunking to a cube and have confirmed these settings are...

Intrigrant, bro you da man..... Thanks

I have a hunt group with a phantom user that uses a short code with no special characters. Hunt Group set up as sequential with phantom user phantom user ext has forwarding short code 88888 when I dial the short code it dials the external number, but when I call the user or hunt group i get a...

I am also very thankful for kyle, I only knew him through Tek Tips and I am very thankful for his knowledge. Especially in the first years of my IP Office life. Thank you all and GOD bless and strengthen his family.