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Hello all, We are getting caller name and extension from Hicom 300 extensions to Cisco VoIP extensions, however we are just getting the extension, not the name, from VoIP to the Hicom 300. I'm sure this is a configuration issue on the Cisco 2951 ISR, but I don't know what commands are necessary...

We are directing calls to certain 800 numbers to go out through a certain card and therefore a certain PRI and carrier. To do this we used the add-ldpln command from direct AMO. What is the command/option from LC-Win or direct AMO (via Procomm) that I can make sure this is what's actually happening?

The issue is finally resolved. We were shipped several bad/incorrect callout adapters as well as a processor that was complicating matters. Finally, on the day we were about to replace the shelf we accidently found a combination of good parts. What a lucky break that was!

I was afraid that was the case. I'm awaiting word from the company that monitors it/supports it to find out the next step. Thanks for your help, donb01. Anyone else have any experience with this?

Hi, We have a Hicom 300 (9006.6) that is monitored by an outside company via the custom callout adapter. Recently we had severe lightning that we believe may have reached the Hicom. Immediately after this we noticed that the monitoring was no longer working. We took a look at the custom callout...