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Allworxguy, thank you for your post. I knew the solution would be simple. I did the programming as you posted and it is now working just as I thought it would work. Curlycord, thanks for you help also.

Curlycord, I appreciate you responding to me. I knew you would be the first one as you are always so helpful. I guess I did not explain my problem very well. Before I set up remote access I had line pool A available to users using the intercom button as they don’t have any line buttons on their...

Have 6 POTS lines coming into office on an 824 running DR5 software. Lines 1, 2 & 3 are in line pool A with no code. Line 4 is in line pool B with a 4 digit access code. Line 6 is configured to be answered with DISA using a 6 digit COS. Line 6 is using remote access package 4. System works as...

Our office is using an 824 system. At lunch time I have programmed the system to automatically show lunch for a service mode. I also manually change the atdt setting to not available during the lunch hour. I have all of the lines set with the prime being DN231. I also only have one control point...

Our office has a 824 with DR5 installed. We have just the base unit with no extra modules. We currently have 6 POTS lines going into the system. The system is working great and we are pleased. Now I need to have the ability to dial into the system so that I can acquire a line from the line pool...