We have a new IPO 500 that we're using 7316e handsets. We're using the 7316e handsets because we already had them and wanted to save money. Our company has always used line appearance but when we went with the IPO 500, the tech told us we could no longer do line appearance. Is that true? I...
We are moving from Nortel systems to Avaya IPO and tried re-using the T7316e phones, but have had problems. Our company likes to use line appearance for POTS lines and when we mixed an Avaya IPO with Nortel 7316e phones, it didn't work. We had to use call parking and now users hate the system...
No, we didn't plug the phone into the same port the T7316e phones are plugged into. Our slot 1 on the IPO has the combo card - ports 1-6 are digitals, 7-8 I'm not sure, and 9-12 are our POTS lines 1-4.
Could that combo card be the cause of our feedback issues?
We are experiencing feedback on our T7316e phones, but only when its an external call on our POTS lines. We changed out trunk card and no luck. The feedback we are hearing only comes from our end, the caller can't hear the noise. If we use speaker phone, its fine. Unlike you problem, if we...
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