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thanks for your reply. we changed to Multicast time out time to 100000. issue solved.

Hi anyone know below error are what meaning and how to fix this issue? i just run IPSend got below problem only. icertdtrace -r IPSend 250.0.0.10 -s PMCCMSA01 -t agent adapter 0 - 172.23.102.xx Recoverable ICERtdTrace socket error: SetSocketOpt l=0 op=5 err=10049adapter 0 - 172.23.102.64...

on our lab just have CS1k 4.5 only . we just do a testing on our lab.

Hi Apds, the manage IP address cant be taken from active to standby server.i tried the solution that you mention also doesn't work. currently my aacc6.2 is service pack 4, the HA can work for switchover function? some more i checked our PABX cs1000 version is 4.5 .

hi, i go to high availability--> system control--> at the control drop down box select switchover and then click ok. after that my active server SCMU services will stop and my standby server services will automatic start back. at the system configuration information will show the message as...

i have a problem when i do the switchover from ccms active server to ccms standby server. when i restart the server for active server System control and monitor utility(SCMU) checked all the services all started. the problem is occur are when do the switchover, SCMU checked...

May i know my configuration for RTR setting(CCMA)-->ip receive address and ip send address is correct? i attached the setting for you all viewhttp://www.mediafire.com/i/?ap00omvp79396qv

im logon as administrator and able to install the active X, this has been try at several pc. problem now is certain report unable to view and the report not able to view at all pc locate at 4th floor.

where can i get the Icertrace.exe?

thanks for your information. the network team still checking the problem. in the same time, i also want to mention that just certain private report unable to view the real time.this so weird.

my company has 2 floor for call center and use same networks. 1st floor able to browser real time report(any time) and 2nd floor unable to browser (heavy use CCMA),able to ping CCMA and CCMS server .that time has agent logged in phone. Error: the system could not retrieve any data from the...