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  1. BrandonDeKlerk

    The subcontractor from hell, a changed password & unknown PRI keycode

    He urinated in our parking lot next to his van and about ten feet from a security camera. I have been in the US for 30 years and I have seen some boorish hicks in my time, but this guy couldn't have been invented by Seth Macfarlane. We have engaged the telco at a very high level with out...
  2. BrandonDeKlerk

    The subcontractor from hell, a changed password & unknown PRI keycode

    Thanks for the suggestions, I will hunt down a FastRAD. I wasn't aware a FastRAD could administer a KSU without the password, I have never encountered them before as all our systems are supported by onsite IT. The CallPilot didn't present a problem - I have already reset the password. This is...
  3. BrandonDeKlerk

    The subcontractor from hell, a changed password & unknown PRI keycode

    We recently upgraded a large facility to a PRI and at the insistence of the telco we let their technician do the deployment. Unfortunately they passed the job on to a local scumbag who changed the passwords on both our CallPilot and the MICS, plastered bumper sticker sized labels on the KSU...

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