Hello everyone. Please forgive me if this has been covered previously. (I did a search before starting this post, but didn't find a similar topic.)
Is there a way on BCM450/400/50 to map/route/assign outbound line access or internal dialing of an ASM port based on the DN of the originating...
We are using an Analog Station Module to interface a BCM400 served by multiple POTS lines to an off-site VoIP system at arm's length (through an analog-to-IP gateway). There are 4 incoming POTS lines to the BCM that are configured in line appearance as RING ONLY on ports 1 through 4 of the...
Thank you for the suggestions...now, more questions...
Is it possible to use SFTP to directly access the CDR pull file directory? My initial attempts were not successful. The SFTP client complains that the BCM is not available after authenticating. Do they use a non-standard TCP/IP port or is...
Hello all-
Is there a way to access call detail recording log files through Element Manager or direct access to the Linux filesystem on the BCM450? If CDR push/pull is not configured, by default does the system log anything? Customer did not request CDR to be setup when the new system was...
Customer reports that their BCM450 appears to have "restarted" itself, causing many digital sets to re-initialize, calls dropped, etc.
Prior posts indicated there was an issue with event logging that could cause random or even daily reboots, and there are also posts about power supply issues...
Searching previous posts indicates this problem has existed in previous releases of the BCM software with varying fixes.
Customer is complaining about the CCR menu recording repeating twice before transferring to attendant. Is this the new normal behavior, or is this a lingering bug from...
I too am experiencing this problem with a BCM450 R6...will try to get the SU patch file referenced earlier in this thread. Anyone else seeing this on BCM450?
Out of curiosity, what kind of UPS was the BCM450 connected to? A "line-interactive" UPS that uses a relay for transfer and may or may not have a switchable transformer scheme for minor undervoltage/overvoltage correction? Or a "true online" design that powers the load via the inverter all the...
Hello-
I did a quick search and didn't readily find a previous post on this topic. We're migrating from a basic non-BCM system to a BCM450, and management would like to retain the existing extension numbering scheme, which is non-sequential but all within the BCM default 3-digit DN scheme. Can...
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