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Hunt Group Detailed Report by Each User?
We have CCX with a couple of contact centers and historical reporting and such. We also have that one hunt group. Why the powers that be decided not to add it to contact center I don't know...Thanks for your response.- ireallyhatephones
- Post #3
- Forum: Cisco: Call Manager
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Hunt Group Detailed Report by Each User?
Is there a way to view report on a hunt group that shows detailed data per user in that hunt group? We only have one with 5 users. I can run a summary report for the hunt group number, but management wants one that's more detailed. We're running 8.5.1.11900-21- ireallyhatephones
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- Replies: 3
- Forum: Cisco: Call Manager
