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Thank you Billz66 and sorry, I've should have used "and" instead of "so". Integrated Directory Services was one of the places I've looked at. There's the "title" field, at the bottom of the attribute mappings: The question is how do I get from there to being able to edit the user titles.

Hello, I wonder if anyone has ever had to change the title for a given user. I'm talking about the title that shows next to the user's name, in the MiCollab desktop client's Corporate Contacts list. The titles were added from the bup file when the users were created. I've looked around but...

Other than setting up call flow for each mailbox, does anyone know of an end user friendly way of allowing callers to dial an extension number from a NuPoint mailbox ? Thank you. Val

Thanks, boycey9, I just came across the info: "The access to the sets "Advanced" settings menu is controlled via the MiVB "System Security Management" form of the System Administration tool. Using the "Phone Administrator Passcode" field. By default when a 69xx series set powers up, the...

Unboxed yesterday a 6920, a 6930 and a 6940 and set them up on our telephone system. Initially I was able to access the Advanced menu options, but after a while I got the following message: "Administrator access is disabled" on all three models. Has anyone run into this issue ? Any help is...

Thank you, but what's a qmail log ?

Hello all, I have a NuPoint 16.1.0.13 and I only get messages to forward to email if the message came from a phone that has a mailbox on the NuPoint. Messages from internal phones that don't have a mailbox on NuPoint and messages from external callers are not forwarded to email. Anyone run into...

Mhhmm, and to use it the user needs the upgrade license and the license server running. Not worth for one client.

I'm on the same network with the BCM50. I should have included this piece of info. My bad.

I have an instance of the Nortel 2050 softphone ver 2.6 installed on a Windows 7 64-bit laptop. It installed fine, and seems to work ok except I don't get voice audio on it. However, the phone rings when I call its extension. Has anyone seen this problem ? Thanks in advance. Mike

Hello, I have a Mitel5000 rel. 5 and the IC directory shows the extension names twice. I have programmed the "name" field for a phone with the person's first name and the "description" field with LastName, FirstName so the voicemail directory will work. However, the IC directory shows one entry...