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ACD Silent Monitor problems
What level of experience have you on the 3300! Silent monitoring for ACD is usually one internal user Ip or Digital handset monitoring an agent logged into another IP of digital handset. In later loads of software you can now monitor on analogue devices. So ask again what device type are you...- mitelvet
- Post #8
- Forum: Mitel Networks solutions
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ACD Silent Monitor problems
what device are you monitoring ? IP or analogue- mitelvet
- Post #6
- Forum: Mitel Networks solutions
