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EUREKA! I had it all wrong above, I did Feature 00 Sys prog, Sys prog and then central programming. From there I somehow made it to a screen and saw the word, "Blank" and changed it to "1". No idea what that was. But after trying to figure out the #321 I figured out I never was in the right...

Okay.... So I followed the procedure above and when I entered extension 20 (the current mailbox not working) the value was neither 1 nor 2, but the word, "BLANK" showed up on the screen. I changed this value to "1" to activate it. At this moment the mailbox will still not pick up. Again, I...

I'm not sure I follow you. I got the Int 777 stuff from the book down pretty well, but not sure what "option #310" is. Is that one that requires the display phone? I'm sorry, I'm clueless at this stuff. I know it's frustrating. I'm outta here for the day. Working on this phone between...

Can't figure it out. I moved his ext to two different lines on the other two modules. Reinitialized a mailbox on one, created a box on the other. Mailboxes are accessible, able to administer the greeting, yada yada all works great. But I can't get it to pick up no matter what mailbox I use...

Hmm...First, if I try to retrieve the messages everything happens as it should. There are no messages in the mail box. I listened to the greeting and the greeting that the specific user of this line put on there is still there. Everything happens as it should except that it will not pick up...

Well I replaced the missing module. No problems whatsoever, but my problems with the voice mail still persist. Could this have nothing to do with the module? Extension 20 (wich is not on this module, the replaced module was 24-29) has it's mail box available, yet voice mail will not pick up...

That's great news! As far as what extensions will be on the new module? Are the simply in numeric order? This would be the second slot. I almost remember what extensions were lost when I removed the module, but "almost" isn't going to cut it. I suppose it's a matter of trial and error to...

A new question to this thread. I have the replacement module coming. Is this something I just need to plug into the empty slot and go or will programming be required to get it up and running? And if programming is needed, is there a place I should begin at?

Wow, just clicked on the link you provided. I think I paid around 750.00 for the last one about a year ago. I'll get it and put it in there. I do have a hard copy of the manual. "Partner Mail VS Voice Messenging System Release 5 Installation and Programming." I guess I'll dig that out and...

Thanks for all your help. I'll look into things. I know the owner here wants to keep things as inexpensive as possible. So upgrading anything is not likely. As far as any warranty or TOS, I don't believe either one exists in my case. I'll have to see if I can find someone local to me...

You are correct. The last port on slot 1 is 23 and the first port on slot 4 is indeed 30. If I remember right I only had to move a few lines from the defective 2nd slot to the 4th slot (30 and up). When the 2nd slot module was plugged in the phones would lock up and do nothing and the 2nd...

Ah, okay. Is it possible for me to simply move the 5th module to the empty 2nd spot? I believe they were the same. I honestly don't remember what module came out of the 2nd slot as I threw it out before Christmas.

Thank you very much for the reply. I have one more question then. Can I simply move everything over a slot and leave the 5th and last slot empty? And if so, does this change all the extension numbers? The current config is: Slot 1: 206E R4.1 Slot 2: Empty Slot 3: ACS PROC R3.0 Slot 4...

I don't know the exact terminology so please stay with me as I butcher my way through this question. We have an older Partner Mail V5 system. About once a year we get some sort of lightning storm and knocks out a module for 800.00 a whack. The most recent problem came about two months ago...