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Hello, I have a Magix R3 and am trying to set up All Page and Loudspeaker Page. I have my Loudspeaker Page Port 808 assigned in Group Page 799. When I use the button programmed for Group Page 799 it pages over all the telephones. It does not activate the Loudspeaker Page though. I can access...

Hello, I have an IP Office in Basic Mode, configured as a square system with 3 CO lines, 8 digital extensions/sets and 3 analog telephones. Initially I had line appearances on all telephones digital and analog. The analog extensions can dial local calls but if they have to dial a long distance...

Tommy, Thank you

Hello, I have a Merlin Legend Mail on a Square Key Mode Legend R7. Previously, they only used it for a general mailbox after hours. They now want full AA. My first question regards dial zero time out. I tried setting up a group of extensions (three) in Group 776 to handle these calls. Is there a...

Hello, I have a Partner ACS R8 with Partner Messaging. The voicemail is set to answer on the Business Schedule Mode. The message changes at the correct time from day to night message but the system will not pick up unless the Night Button is pushed. I tried removing the schedule and...

I have both PACS R7 and R8 documentation libray discs but they do not appear to be compatible with Windows 7. They can be viewed but not installed on my new laptop. My old laptop died. I tried the AVAYA support site for a patch but am not able to find anything. I am trying to program a T1 card...

I have someone that has a PACS R7 with Messaging. They were having various wierd problems after a power outage with the Messaging. I tried powering the system down but could not correct the problem. I did a backup and restore and the problems appear to be corrected. The problem is that I did not...

I have a customer that has a Partner ACS R 6 with Partner Messaging. The system is answered by the auto attendant during the day with Selector Code transfer to a Call Group. They would like to have it that if no one in the Call Group answers, rather than have it go to voicemail coverage, could...

Transfer Return was set at zero (no return transfer). Changed it to six rings and now the feature works GREAT. Thank you so much

Have Partner R8 with Partner Messaging. Have AA answer all call. Selector code transfer to Ext 74. Call Group 74 points to several extensions. If none of the extensions answer, would like it to go to voice mail of one of the extensions in the group. Have mailbox in Messaging for Ext 74 "has a...