Search results for query: *

In order to get session manager to run on Vista, you need to run it in compatibility mode for XP. It's the same in windows 7. Chris

I have a small bullpen of hotdesk users who log into their phones, and an acd group, but on one of the phones (all 5330's) the hot desk icon that tells if you are logged in or not doesn't show up. The system is running 10.2.1.13 and is part of a multi-site networked system which includes 5...

I just realized I forgot to provide details... System is MCD 4.1, all phones are 5330's

Does anyone know how to get rid of callback messages left by the voicemail pilot (hunt group). I have a couple customers who seem to enjoy continual callback messages from them. I wish Mitel would give us the option to globally turn off that stupid feature...nobody uses it.

The easiest way to achieve this functionality is to place a multicall button or two on the director's secondary phone with the primary phone's DN set to ring, then use the DSSBLF key on the 2 reception phones. That way, when someone calls he can pick it up and answer it, and the two secretaries...

OK so I have a customer who swapped out a phone which had a wireless "backplate" and the cordless headset and charging cradle, they neglected to remove the little 4 pin jumper (in which pins 1 and 2 are connected via a looped black wire). Does anyone know what this actually does? The...

Thanks, I do appreciate it, if the reboots don't fix it, I'm going to call Mitel tomorrow.

What is the APP record that is currently in there? Or did they wipe it before selling it. If they wiped it, you are pretty much SOL, you will need a license in order to have anything work. The vendor who actually sold the hardware would be able to look it up, as only they will have...

I left a message in a test mailbox, the timestamp is correct. I did notice something a little weird about the timezones, they are all GMT -5, but they are set differently...one says America/New York, and the other two say US Eastern Time. I'm not sure this is causing an issue as they are...

Caknfd I just checked the VM Network Servers form, and it is blank for all three systems, Their time zones are set in the Date and Time form under System Properties. -Chris

Wil If you are certified on the 3300, you probably have access to the Mitel website, under the Edocs section, you can get a tech hand book for the 2k for both lightware 33 and 34 in PDF. If not I can get you a link to it.

OK, so in the newer software you don't have to edit the remote directories. If you delete the users in question from all of the normal telephone directories, the changes will propagate to the RTD. Then you readd the entry to the home system's telephone directory, and it will fix it. The...

Here are links to the software (disk 1 and 2) for 9.0.3.29 which is the latest 9.0 flavor. Disk 1 is the software for the system, Disk 2 has the installer, the tech hand book (documentation) and some other things too I'll leave them in my dropbox until Friday...

I have 2 users who are complaining about delayed voicemails, not just MWI's, but the vm's themselves. They check their vmail at say 9am when they get to the office, go through their box, and an hour or so later they get a MWI and check again..but the message is time stamped before 9am. It is a...