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Even when I take the DN off the phone it still rings. I now have it set so that the answer DN is off and the target line is put under line assignment. This worked on the older version - BCM 400 but hasn't worked since we upgraded to the latest version.

This is my setup: The manager's phone has two target lines assigned to it - the first one 2579 is her primary line. The second line is 2575 and that is her private line. Both target lines are listed in the line assignment secton of business element manager. The assistant has the answer DN of...

We have DID lines. The manager has her number published number in the directory that is located on her phone as well as her assistance phone. She wants a line that just rings on her line - how do I make that line private so it doesn't also ring on her assistance's line.

We recently upgraded our system to the BCM 450. We have a manager who wants her phone answered on her assistance desk. That is working fine. The issue is she also wants to have a private line that her family can call on that rings only on her phone. I can't seem to make it just ring on her...