Our issue was a single user had a bunch of bridged appearances. She had a bm-12 on the side of a 9508. They requested her 3 appearances, plus the 3 bridged appearances of 3 other users. 9 bridged appearances on her bm-12. The problem stopped as soon as we removed them, then Avaya built us a...
If you are having this issue with 9500 series phones, pull off all your bridged appearances and get a t3 with Avaya. This solved my problem until they can build a patch for me. It was rebooting every 10 minutes, now we are an hour out so far with no reboots.
Yes yes yes, pipe send too big right before the error, then a reboot. I have a tier 3 opened with Avaya, so I hope to get that fixed today...or we are opening conversation up to do a speedy install on a Mitel product :(
I upgraded min to 8.016 and the VMPRO as well. Now it reboots more than it ever did. I am getting a system staus of Abnormal Termination Addr=00000000 PC=f032b060. Avaya says the address=00000000 is from the local provider, possible problem with the PRI. We are checking into that now... Anyone...
My customer had a standard MOH wav he provided. I replaced the default MOH file and rebooted. The "MOH file failed to load" alarm is gone...the sysmon tracing is still on, so we will see what happens. Mine has only booted 3 times in 5-6 weeks, so it will take longer to realize. Now, if I can get...
I am being told that this abnormal termination issue is related to applications, or other memory items not completing to load. Let's say, you didn't finishing loading an application fully, or it terminated in the middle of loading it. I looked back at my alarms and it shows it tried to load a...
Oh, by the way, the only reason we went up to 7.023 was for the 9500r36 patch. I downloaded both and installed at one time. We had a crazy noise out of the 9508 when on speaker. It fixed that, but now unexpected reboots...sigh
This all started after the 7.023 patch, that included the FW rev 36 (I think that's right). I may have to look into 8+. My client is going crazy as well. Thanks
Hello, I am looking for anyone who has seen an issue of a reboot due to ABNORMAL TERMINATION. I turned sysmon on, so I have something to go on, and it looks as though it captured my problem. Now, I can't find any info on this. I am about to open a ticket with Avaya, but wanted to check here...
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