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Can you get into Telset admin? I've had mine lose their gateway and have this problem. Which probably means your drive is failing but at least you can get in and pull a new back up if anything has changed in the last two weeks.

In Element Manager go to the Administration tab - Software Management - Software Updates Click on "Get New Updates" and from there you have to browse to where ever the update is stored.

Five and Six.

There is a patch that addresses the BCM 450's tendency to stay down after a soft reboot. I don't have my old Read Me files and my Google-Fu is weak. Does anyone recall what SU this is in?

If you have a PC connected to the network port on an Avaya phone (9611) is there any way for it to pass information to the phone so you can click to dial?

Is it not working correctly or are you not able to install it at all? I have to put mine in My Documents rather than the usual C:\Program Files on Windows 7 because of how the company set up permissions.

Can the After Call Work button be configured so agents can not press it? If they need to go into an unavailable state they have to select an Aux code?

Is that number set as the public received for any other lines?

They pitched something more involved and more expensive than we're looking for. We're looking for something that is can do basic local functions (park, page, internal calls) with Cisco doing the SIP trunking.

Does anyone know if it is possible to use Nortel/Avaya 1110 IP phones with CUCM?

We stopped using USB sticks because of that issue. Clearing old data was such a problem.

With the BCM's being end of life we're looking at some other solutions for PBX's. Does anyone have any experience with the Citel devices and Nortel phones?

What is the forward delay set at?

Pardon my North American ignorance but I don't have much information about these DECT phones. I have a customer who got his hands on some and wants to deploy them in a site that has 7449's. I'm debating how much effort I should put into that or if it's even possible.

Have the tree ring a hunt group or set up the phones as Answer DN's for each other.

4 seconds.

I have a BCM 450 R6 that is dialing after three digits, rather than waiting for the whole dialing string. Obviously no calls are successfully completing. I have run out of settings to check. Any suggestions? I dial 9xx and then I get a "Your call can not be completed as dialed" message.

Is the BCM_Doorphone service running?

Replaced the drive this morning and they're speaking English again.

I did, it's set to North America. I didn't see any option to change it either. The more I look at the system the more odd behavior I find. I think the drive is failing. I have set up a time I can take the system down and get a new drive in there.