nice idea to use a phantom for the ICD to avoid double call appearance. you wouldn't actually need to create an h323 for the ICR, i think you could just create a user without an extension, or if you used a group just not add any users.
Steve
ACSS - SME
www.connexusuk.com
Until answered using a line appearance button, incoming calls alerting on a line appearance, follow the settings of the incoming call route's destination group or user. They do not follow the settings of any line appearance user.
Steve
ACSS - SME
www.connexusuk.com
ok so i might be missing something here but what you need to do is point the ICR at a group which does not have vm enabled and add the required users to the group.
Steve
www.connexusuk.com
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