Ah gotcha, well we just had a service guy come out and he said our analog lines from the AT&T router were only putting out about half the voltage as they should. He said AT&T has been having major issues with T lines in our area lately
I have already hooked the fax machine directly to a line on the AT&T box and it seemed to work just fine. I'm not really a phone expert or anywhere near. This is first time I've had to mess with a phone system like this and I was pretty much learning as I went..reading the manual. I have no idea...
Well now my boss just informed me that AT&T determined our phone system is not transmitting a "goodbye" message to the phone lines, thereby keeping the call active after it is hung up. Any ideas there?
Also, I did test a fax on another extension and had same problem.
We have ACS 8.0
I have gone through all of the fax extension settings probably about 10-15 times now to make sure they are set according to the book for a fax-saver line. We have 6 phone lines in a hunt group. Only line 6 is setup on the fax extension (ext. 24). Line 6 is also setup as a phone...
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