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DrBOb...Yes I have now accepted the inevitable ..The drive is beyond recovery unless sent to a data recovery firm at huge cost and the data lost is just not worth it..I have learnt some valuable lessons here like having an external drive in a safe position where one cannot trip over cables .At...

Hi ..I failed to mention I used the NTFS version of Getdataback..HK

Hi .I have installed Getdataback demo..I have the Hard Drive and hooked it up..and booted up PC..Now it did hang on to the Windows Startup for quite sometime which indicated to me that it was having a problem seeing the 2TB drive but finally it fully booted and to my amazement it was seeing new...

Ok..I have downloaded Getdataback and will be going to get the Hard Drive from the retailer later today so will let you know how I get on ...Happy New year and thanks..HK

Thankyou for your Prompt reply...I did send an enquiry re a program to try by email to Getbackdata using the email address on their website ....it bounced...so tryed again with same result.HK

Thanks..I have used GetBackData a few years ago .. I thought there might be a method to try to see if Windows will see the drive and assign a letter to it ..The retailer still has the drive ..he said it did not "bootup" on his PC ...I was there at the time but I could not actually understand the...

Hi.I have now had the drive opened by the retailer who had obtained permission from the supplier and sadly when he pluged the hard drive into his computer via its sata socket ..as he put it ...The drive did not boot up..I presume thats it ..my data is gone because its simply not worth getting it...

Yes you are absolutely right...In my discussion with the retailer ...it seems to me that in order to get my data off the disk I have zero options..the Warrantry therefore is a waste of time but I decided to let the retailer go through the process with strict instructions not to actually do...

Thanks for your reply ...Its gone back to the retail store and then they have to get permission to remove the cover from the importer/supplier who probably then contacts Seagate?? ?? Its only 5 months old... My Googling has found out that the cover will not come off unless prized off and this...

Hi I have a Seagate Expansion External drive USB 2.0 Plug and Play model ST320005EXM101-RK.....and I tripped over the cable ??? although the drive then initially worked it now is no longer being seen...So ...Should I first buy a new cable and try that....If the hard drive still fails what...