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gmannatl: TInformation of the CPU is KTS PCPro Server 1.00.0m.pipk, KTS Firmware 02.11, KTS DBMS V5.1H, FPGA Version 6438, DSP Version 6331. Not sure if this will help. Thanks.

gmannatl: Two PVA Cards Have Service Pack Version SP01X; build date 2007-09-13. One PVA card has Service Pack Version SP06VoIP; build date 2009-01-20. They are all card type: Combo [MG16 (24), CCIS (00)]. Firmware version is 1.62 on each. I have used Wireshark to capture traffic and sent it...

I have a PRI and a partial PRI. All trunks work when I do direct trunk access. The firmware for the PRT cards is 1.62. My provider said they cannot upgrade the firmware any further since it would cause them to stop working. They indicated that these are older PRT cards. ?? Also, I am not...

Thank you for your suggestion. I will test your idea and let you know what I find out. They are Megaco phones. I will check the firmware also. However, just to be clear, when an extension stops working that same extensions will stay down until I reset the system. For example, say if...

NEC IPK II System Specs: Cards = 2 PRT, 1 ESIB, 1 CNF, 3 MGCCoIP, 1 CTP. About 50 Dterm IPK Phones attached. KTS Firmware 02.11 Problem: This started happening about 1 month ago. A random phone, one at a time, will get a fast busy signal whenever you try to call out. Also if you try to call...