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  • Users: mhray
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  1. mhray

    1692 Polycom phone error 2204

    Thanks all. The firmware upgrade seems to have cured the problem.
  2. mhray

    1692 Polycom phone error 2204

    We are running 1.30
  3. mhray

    1692 Polycom phone error 2204

    We have a few 1692 polycom phones which worked ok for months but have now started giving errors. User have used them for conference calls and then for no apparent reason in the middle of a call they die, an error 2204 shows up and then the phone re-boots. Has anyone seen this before or know whta...
  4. mhray

    Vector coding

    One of our users wants to update the vector to have multiple options. Firstly the user would get an anouncement asking if they know the extension they want - if so enter it and they get transferred. If not they have 6 options - the first 5 each have 3 subsequent options which lead them to a...
  5. mhray

    Vector routing

    Hello, We have a DR/Business continuity situation for our helpdesk. If all agents are unable to access the building we would like to transfer all ACD calls to an external number. If possible we would like subsequent calls to be held in a queue until the external number is free. The current...

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