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Question re: Tenant Night Service/Extension
Relative newbie with question about tenant night service pointing to an extension. Want to send operator console night service to a phantom extension (say 5678) that has a cover path with two points: rings to cover answer-group first, and then goes to vector to route call to a hunt group...- mgtiger
- Thread
- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
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Sending calls to VM after coverage group does not answer
I have a similar setup for a help desk. Main number has 3 rings before going to cover path. Cover path point 1 is set to cxx which is a cover answer group for 5 rings (rings all phones in the group at once); point 2 is h99 to send call to main number voice mail if no one on the CAG picks up...- mgtiger
- Post #2
- Forum: Avaya: CM/Aura (Definity)
